14. Education and training

Embrace the power of self-reflection and peer support! Video review provides a safe and structured space for trainees to examine their own performance, gain valuable insights from their peers, and foster a growth-oriented mindset. In addition to organizing the plenary sessions with all providers present, you can also organize sessions for trainees and peer-support only. Learn how to identify strengths, tackle areas for improvement, and gain a broader perspective on patient care.

Structuring peer review sessions

Structured Format: Use a guided framework for feedback to promote objectivity and reduce personal bias.

• Respectful Tone: Emphasize that the goal is mutual growth. Focus on observations instead of judgments.

• Encourage Self-Reflection: Allow the provider being reviewed to share their perspective first and identify their own areas for improvement.

"Highlight Reel" Technique: Creating a curated collection...

• Positive Learning Tool: Showcasing best practices motivates and models excellence for the entire team.

• Teaching Resource: Excellent segments become valuable teaching tools for new staff or when refining procedures.

Integrating Feedback: Turning actionable feedback...

• Individualized Action Plans: Help translated feedback into SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) for each provider.

• System-Wide Improvements: Recurring themes across reviews indicate potential changes at the protocol or workflow level.