2.2.1 Creating a safe learning environment
Safe learning environment
Last updated
Safe learning environment
Last updated
The Foundation of Success: Emphasize that building a safe, supportive learning environment is the fundamental prerequisite for effective video review. Acknowledge that this takes ongoing effort.
Inclusivity: Encourage the participation of all providers involved in hands-on care. Diverse perspectives enrich the learning experience.
Reinforce Rules & Goals: Before each session, reiterate:
Purpose of Video Review: Collaborative learning, not judgment.
Perfection vs. Growth: The focus is on understanding team dynamics in context, not achieving flawlessness.
Feedback Rules: Remind everyone to be specific, focus on observable behaviors, and avoid personalization or judgment.
It can be helpful to use feedback rules:
Generalised feedback not related to specific facts
Lack of advice on how to improve behaviour
A lack of respect for the source of feedback
Fear of upsetting colleagues
Fear of damaging professional relationships
Defensive behaviour/resistance when receiving feedback
Physical barriers: noise, or improper time, place or space
Personal agendas
Lack of confidence
Be specific and to the point
Focus on behavior, do not make it personal
Describe the situation without judgement