Learning from aspects of variety

LUMC example

Comfort of Infant: Empowering Nurses

• Observation: Video reviews highlighted an opportunity to optimize infant comfort during NICU procedures. Nurses, having the most in-depth knowledge of each infant, were identified as ideally placed to assess sedation needs.

• Action: This insight was shared with the entire team, encouraging nurses to take a more proactive role in determining sedation levels.

• Outcome: Subsequent video review sessions demonstrated a positive shift, with nurses exhibiting increased assertiveness in ensuring infant comfort during procedures.

Parents' Perspective: Enhancing Care Through Collaboration

• Valuable Insights: Inviting parents to review stabilization recordings provided an invaluable window into their experiences. This direct feedback revealed their thoughts, feelings, and needs during that critical period.

• Integrating Feedback: Key insights from parents were shared during Neoflix sessions, enriching discussions and fostering a deeper understanding of how to best support families.