11.3 Tasks of the chair
Tasks of the chair
Goal Setting & Philosophy
Preparation
Session Introduction
Facilitating the Discussion
Closing the Session
The Chair's Core Responsibility: Throughout the entire process, your primary role is to protect the safe learning environment you've established.
Practical tips
The Foundation of Success: Emphasize that building a safe, supportive learning environment is the fundamental prerequisite for effective video review. Acknowledge that this takes ongoing effort.
Inclusivity: Encourage the participation of all providers involved in hands-on care. Diverse perspectives enrich the learning experience.
Reinforce Rules & Goals: Before each session, reiterate:
Purpose of Video Review: Collaborative learning, not judgment.
Perfection vs. Growth: The focus is on understanding team dynamics in context, not achieving flawlessness.
Feedback Rules: Remind everyone to be specific, focus on observable behaviors, and avoid personalization or judgment.
It can be helpful to use feedback rules:
Be specific and to the point
Focus on behavior, do not make it personal
Describe the situation without judgement
Generalised feedback not related to specific facts
Lack of advice on how to improve behaviour
A lack of respect for the source of feedback
Fear of upsetting colleagues
Fear of damaging professional relationships
Defensive behaviour/resistance when receiving feedback
Physical barriers: noise, or improper time, place or space
Personal agendas
Lack of confidence
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